Legal Information

Privacy Policy

Preamble

Elettro Mastai SA is committed to protecting the privacy of its clients and, in general, of other individuals with whom it interacts. In this context, this document aims to inform users how Elettro Mastai SA collects and processes personal data in compliance with data protection legislation, in particular the Cantonal and Federal Data Protection Act, as well as the related regulations. Elettro Mastai SA is responsible for the processing and protection of data collected in the context of its business activities. In this regard, it ensures data processing in compliance with the obligations provided by law, as well as the general principles of purpose, transparency, and lawfulness of processing.

1. Data Controller

The Data Controller is Elettro Mastai SA, Via alle Scuole 3, 6595 Riazzino, Switzerland. The company’s identification and contact details are as follows:

• • – UID: CHE-107.635.298

• – Commercial Register: CH-509.3.001.490-9
• – Telephone: +41 91 850 54 34
• – Email: info@elettro-mastai.ch

Any communication regarding data processing must be sent to the aforementioned address.

The Data Controller undertakes to ensure the security, confidentiality, and protection of the personal data it obtains.

2. Categories of Data Processed

The Data Controller, in the context of its activities, may process the following categories of personal data:

1. a) identification data (first name, surname);
2. b) contact data (address, telephone, email);
3. c) professional and business data;
4. d) data relating to quotation requests and contracts;
5. e) administrative and accounting data;
6. f) technical browsing data (IP address, browser type, operating system, pages visited);
7. g) data collected through cookies.

3. Purpose of Processing

Data processing is intended solely and exclusively for the proper execution of professional assignments carried out by Elettro Mastai SA in the context of its business activities, in particular for the following purposes:

1. a) management of contact requests;
2. b) preparation and management of quotations;
3. c) execution of contracts;
4. d) fulfillment of legal and tax obligations;
5. e) administrative management;
6. f) IT security;
7. g) sending newsletters (subject to consent);
8. h) statistical analysis of website usage.

Data may also be processed for internal statistical analysis.

Data may be processed both on paper and electronic media, always exclusively in the manner strictly necessary for carrying out the above activities.

4. Legal Basis for Processing

Elettro Mastai SA processes the personal data of clients and suppliers in compliance with the principle of lawfulness of processing as provided by the LPD, insofar as the processing:

• – is necessary for the proper and correct execution of the contract(s), as well as for the execution of pre-contractual measures adopted upon request;
• – is necessary to fulfill a legal obligation incumbent upon Elettro Mastai SA;
• – is useful for pursuing the legitimate interest of the Data Controller;
• – is based on express consent.

5. Consequences of Failure to Provide Personal Data

With regard to personal data relating to the execution of contracts with clients and suppliers, as well as compliance with a regulatory obligation, failure to provide personal data prevents the establishment of the contractual relationship itself.

6. Recipients of Personal Data

Data processed by Elettro Mastai SA is not disclosed. This means that it is not made known to unspecified parties, in any possible form, including making it available or simply accessible for consultation.

It may, however, be communicated to Elettro Mastai SA employees, to the extent strictly necessary for the purposes provided by the contracts that the company enters into with its clients and suppliers.

7. Transfer of Personal Data to Third Parties

Elettro Mastai SA may transfer personal data to third parties such as service providers, government authorities, and other organizations, if necessary for the execution of a contract, compliance with a legal obligation, or to pursue its overriding interests. Elettro Mastai SA requires such third parties to comply with data protection laws and adopt appropriate security measures to protect the personal data subject to transfer.

8. Data Retention

The personal data of clients and suppliers processed for the purposes indicated in section 3 are retained for the duration of the contractual relationships. Subsequently, the data are retained for the period during which the company is subject to retention obligations for any purpose under the law. When personal data are no longer necessary, Elettro Mastai SA proceeds to delete them or render them anonymous subject to the consent of the data subject.

9. Security of Personal Data Processed

Elettro Mastai SA adopts technical and organizational measures appropriate to the risk to ensure the security of personal data, in compliance with applicable laws and regulations. These measures include protecting data against unauthorized access, loss, alteration, or destruction.

10. Rights of the Data Subject

The data subject has the following rights:

• – to request access from Elettro Mastai SA to their personal data and information concerning them;
• – to request rectification of incomplete personal data from Elettro Mastai SA;
• – to request deletion of personal data from Elettro Mastai SA;
• – to request restriction of the processing of personal data;
• – to object to the processing of personal data.

The data subject may exercise their rights by contacting the Data Controller at the contact details indicated in section 1, or may contact the competent Authority (Cantonal/Federal Commissioner). Elettro Mastai SA may refuse, limit, or defer a request, particularly when it may compromise the rights of third parties, official secrecy, overriding interests, or other reasons.

11. Withdrawal of Consent

The data subject may withdraw their consent to data processing at any time.

12. Transfer of Personal Data Abroad

Elettro Mastai SA may transfer personal data abroad if necessary to achieve the purposes for which they were collected. Elettro Mastai SA ensures that such transfers occur only to countries that offer an adequate level of data protection or that appropriate security measures have been adopted to protect the transferred personal data.

13. Cookies, Google Analytics, Google Ads, and Similar Technologies

Elettro Mastai SA, subject to consent, uses cookies and other similar technologies to improve and personalize the user experience on its websites. These technologies collect information about user activity on the website, such as pages visited, links clicked, and time spent on the site. Users may choose to disable cookies in their browser, but this may limit some website functionality.

The site also uses Google Analytics (GA4). Data collected through Google Analytics may be transferred to servers located outside Switzerland, according to the provider’s technical infrastructure. The activation of analytical cookies occurs according to the preferences expressed by the user.

The site may use remarketing and online advertising tools. Marketing cookies are activated exclusively subject to user consent.

14. Revision of the Privacy Policy

Elettro Mastai SA may revise the text of this data processing policy at any time.